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Technical Help

This forum is for merchant to merchant discussions concerning technical issues you may have with CubeCart. Official technical support packages are available if you wish to raise an issue with our staff directly.

26,433 topics in this forum

  1. Directions to Setup Options

    By Dirty Butter,
    • 4 replies
    • 12.8k views

  3. Leaving reviews for downloaded extensions

    By havenswift-hosting,   
    • 3 replies
    • 11.2k views

  4. New fresh install of 6.5.5 will not allow me to select individual states to set sales tax rates.

    By glenlivet,
    • 1 reply
    • 12 views

  5. After-sales shipping quotes?

    By Russ,
    • 1 reply
    • 18 views

  6. Solution for upsell products in product descriptions

    By Russ,
    • 1 reply
    • 13 views

  7. New install not calculating state sale tax correctly

    By glenlivet,
    • 4 replies
    • 60 views

  8. Is there a way to adjust?

    By marthadotson,
    • 1 reply
    • 1k views

  9. SMTP successful no emails sent on 6.5.4

    By AeroLogistica,
    • 12 replies
    • 96 views

  10. Default Store Logo

    By Simon R,
    • 2 replies
    • 95 views

  11. Paypal Commerce ENV_SANDBOX Error

    By Simon R,
    • 5 replies
    • 88 views

  12. Help me check the code overflow problem on the product page

    By AnimeBoyGirl,
    • 1 reply
    • 88 views

  13. How to display the short description below the Product Code normally without displaying the code in the Description?

    By AnimeBoyGirl,
    • 4 replies
    • 228 views

  14. I deleted all the countries in Countries & Zones. Now I want to restore the previous state. What do I need to do?

    By AnimeBoyGirl,
    • 2 replies
    • 77 views

  15. Digital and Product

    By Shortie,
    • 3 replies
    • 79 views

  16. emailing customers with un processed orders.

    By cqpbert,
    • 5 replies
    • 214 views

  17. Customer payment when payment fails.

    By cqpbert,
    • 2 replies
    • 159 views

  18. CBurst will display the option image allocation gallery if it is done

    By AnimeBoyGirl,
    • 2 replies
    • 153 views

  19. report filter how to add an item for filtering

    By stefcor,
    • 0 replies
    • 125 views

  20. Can I add a JS package and use it in cubecart documents?

    By Rahul_Murali,
    • 1 reply
    • 158 views

  21. Cubecart slow when attempting to update customer order status and error shows up in the log: is not allowed as a key in 'CubeCart

    By dar168,
    • 0 replies
    • 156 views

  22. In the Basix skin, the images added in the product selection cannot be displayed. However, when I switched to the default skin, they were shown correctly. I wonder what went wrong there?

    By AnimeBoyGirl,
    • 19 replies
    • 428 views

  23. Help with removing required fields from Billing and Delivery address

    By mattmgs,   
    • 0 replies
    • 138 views

  24. Worldpay Callback Issue

    By Frank Auffret,
    • 2 replies
    • 213 views

  25. Are there individuals or businesses?

    By LucasRogers,
    • 1 reply
    • 181 views

  26. New order invoice email to admin, can I have the ship to address in BOLD if it's different than the billing address?

    By exibar,
    • 1 reply
    • 285 views
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