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Technical Help

This forum is for merchant to merchant discussions concerning technical issues you may have with CubeCart. Official technical support packages are available if you wish to raise an issue with our staff directly.

26,427 topics in this forum

  1. Upgraded to 6.4.8 can no longer see orders in admin control panel

    By spacekids,
    • 9 replies
    • 892 views

  3. Search Engine does not find category titles

    By Jane,
    • 9 replies
    • 1.5k views

  4. V. Big CubeCart_cookie_consent

    By ChrisColeman,
    • 2 replies
    • 586 views

  5. Do not send email notifications on status change

    By Claudia,
    • 4 replies
    • 649 views

  6. Included tax adding up wrong

    By Cpup,
    • 0 replies
    • 420 views

  7. HTML Editor missing under Documents CC6.2.9

    By AeroLogistica,
    • 2 replies
    • 469 views

  8. Set order to processing, then nothing

    By robertbell,
    • 20 replies
    • 1.7k views

  9. Language and Currency redirect.

    By harrisorganic,
    • 2 replies
    • 493 views

  10. Store Migration

    By Frank Auffret,
    • 5 replies
    • 608 views

  11. collect in store not visible

    By keat,
    • 1 reply
    • 432 views

  12. Pay Pal Commerce Doesn't collect the payments

    By Frank Auffret,
    • 0 replies
    • 329 views

  13. Cache Button on v6.2.1

    By bws,
    • 0 replies
    • 428 views

  14. Category_index table not reflecting ALL product categories selected

    By Dacs,
    • 3 replies
    • 491 views

  15. Adding product to cart comes up empty

    By BaronVonScuba,
    • 6 replies
    • 662 views

  16. Manually installing google tags not working

    By duckmansweb,
    • 3 replies
    • 908 views

  17. Google won't index my site

    By Claudia,
    • 6 replies
    • 613 views

  18. gibberish on bottom of order confirmation

    By keat,
    • 8 replies
    • 1.1k views

  19. Newsletters won't send

    By richosr,
    • 0 replies
    • 354 views

  20. still having matrix issues

    By keat,
    • 16 replies
    • 1.8k views

  21. Mass of Error logs being sent to our hosting provider help!

    By Geoff,
    • 5 replies
    • 647 views

  22. Stripe no longer reporting order number under description field after updating to 3.0.8

    By onebrowncow,
    • 3 replies
    • 493 views

  23. Recapture V2 Issues

    By ianc,
    • 5 replies
    • 587 views

  24. All in One Shipping - not all zones seen in basket

    By Jon AEA shop manager,   
    • 8 replies
    • 1.1k views

  25. Error 404 on viewing orders and products

    By [email protected],
    • 4 replies
    • 996 views

  26. CC and php 8.1

    By KirkM,
    • 12 replies
    • 1.9k views
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