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Technical Help

This forum is for merchant to merchant discussions concerning technical issues you may have with CubeCart. Official technical support packages are available if you wish to raise an issue with our staff directly.

26,380 topics in this forum

  1. Products show up even if Include in Latest Products is not checked

    By lexijade,
    • 9 replies
    • 680 views

  3. Mail Function stop working

    By eeyk,
    • 16 replies
    • 1.3k views

  4. Upgraded to 6.4.8 can no longer see orders in admin control panel

    By spacekids,
    • 9 replies
    • 726 views

  5. Search Engine does not find category titles

    By Jane,
    • 9 replies
    • 1.1k views

  6. V. Big CubeCart_cookie_consent

    By ChrisColeman,
    • 2 replies
    • 494 views

  7. Do not send email notifications on status change

    By Claudia,
    • 4 replies
    • 533 views

  8. Included tax adding up wrong

    By Cpup,
    • 0 replies
    • 347 views

  9. HTML Editor missing under Documents CC6.2.9

    By AeroLogistica,
    • 2 replies
    • 385 views

  10. Set order to processing, then nothing

    By robertbell,
    • 20 replies
    • 1.3k views

  11. Language and Currency redirect.

    By harrisorganic,
    • 2 replies
    • 398 views

  12. Store Migration

    By Frank Auffret,
    • 5 replies
    • 474 views

  13. collect in store not visible

    By keat,
    • 1 reply
    • 352 views

  14. Pay Pal Commerce Doesn't collect the payments

    By Frank Auffret,
    • 0 replies
    • 268 views

  15. Cache Button on v6.2.1

    By bws,
    • 0 replies
    • 283 views

  16. Category_index table not reflecting ALL product categories selected

    By Dacs,
    • 3 replies
    • 404 views

  17. Adding product to cart comes up empty

    By BaronVonScuba,
    • 6 replies
    • 556 views

  18. Manually installing google tags not working

    By duckmansweb,
    • 3 replies
    • 690 views

  19. Google won't index my site

    By Claudia,
    • 6 replies
    • 461 views

  20. gibberish on bottom of order confirmation

    By keat,
    • 8 replies
    • 963 views

  21. Newsletters won't send

    By richosr,
    • 0 replies
    • 281 views

  22. still having matrix issues

    By keat,
    • 16 replies
    • 1.4k views

  23. Mass of Error logs being sent to our hosting provider help!

    By Geoff,
    • 5 replies
    • 518 views

  24. Stripe no longer reporting order number under description field after updating to 3.0.8

    By onebrowncow,
    • 3 replies
    • 402 views

  25. Recapture V2 Issues

    By ianc,
    • 5 replies
    • 452 views

  26. All in One Shipping - not all zones seen in basket

    By Jon AEA shop manager,   
    • 8 replies
    • 821 views
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