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Everything posted by havenswift-hosting

  1. There will always be hundreds of PHP Notices about undefined indexes as CubeCart is not written to declare variables before use - these can safely be ignored. There should obviously never be fatal errors and ideally no Warnings either but there always seems to be a few of these kicking around. The CSRF error is almost always due to the admin directory and the admin.php file being from different versions and havent come across any case caused by anything different
  2. Thank you @Dirty Butter and very happy to help out with the hosting - try to offer free or very cheap Hosting where we can for charities or non profits and especially happy to help out for good clients ! Happy Christmas and New Year to you and your family and also to everyone else on these forums Ian
  3. @Dirty Butter drop us a support ticket via your account - we offer cheap (and in many cases free) "Standard" hosting plans for charities and non-profits which is perfect for small WordPress websites and as you are already a hosting customer, would be happy to offer that for free for you - see https://www.havenswift-hosting.co.uk/website-hosting/charity-non-profit-hosting/
  4. Yep quite probably ! Tactics employed by hosting companies that offer cheap hosting plans ! Nothing comes for free and the myth of "unlimited" hosting (for bandwidth or disk space which even then are governed by fair usage policies) is then protected by other more hidden limits like this
  5. I believe it is a hard limit as are the other account based limits that can be imposed by Cloudlinux - have never and will never use it
  6. The number of inodes is fixed at the time the partition is created but if you run a system such as Cloudlinux (which many hosting companies do and impose limits on all sorts of parameters such as memory usage, CPU usage, number of people connected to the account) then a limit on inodes is certainly possible and one that is often used
  7. That is certainly a larger number of records than most but as Brian said, tables with millions of records should not ever be an issue if the tables are indexed correctly - with unique indexes and correctly written queries, finding one record from a thousand records would only be marginally quicker than find the same one from ten million records
  8. This problem has been reported by various people on certain hosting environments and I dont think a reason has been found - I havent spent any time looking into it as it doesnt happen on any of our servers so dont have direct access (nor to be honest the time or inclination to investigate what is probably a hosting mis-configuration). Even on servers / accounts that use the standard file based caching, we dont get this but then almost all accounts across all our servers use either memcached or Redis for memory based caching which is MUCH faster and obviously doesnt suffer from inode limits (t
  9. That wasn’t my point ! You are setting up continents as zones where most people would never do that and would have three or four different shipping zones for Europe. Your “obvious” way of doing things would almost never be used by anyone else The extension marketplace clearly shows CubeCart as the developer although I do agree that showing “Estelles Winterflood” as the developer under the “Manage Extensions” option in admin could be confusing @Al Brookbanks could easily change that In YOUR limited experience maybe ! There is a place for each of the shipping modules th
  10. There is no way within CubeCart admin - simply use FTP or your hosting control panel will have a File Manager option Ian
  11. You covered the reason why it isnt part of core - all plugins were removed to separately installable items to make the install lighter weight and not cluttered with hundreds of unwanted and mostly unused plugins - there are also good security reasons for doing this. While the All in One plugin is used by a great many stores, it isnt used by all and a significant number can trade very well without it - therefore it should be outside of core. I agree although search is always an issue in all applications - it has been improved a bit recently but also the "Suggestive Search" plugin reall
  12. It was a very localised issue with session handling and all fixed. I removed some of the content from your post Claudia as best not to display some of what was there Ian
  13. Sound like they have a proxy installed which isnt configured correctly and isnt passing the originating IP address through correctly - as @bsmither says, check other customers registering on your site to see if any IP addresses are recorded correctly
  14. Or are you talking about the verification code that is needed to verify the property within Webmaster Console - if so the best way to do it is via a DNS TXT record added to you domain DNS zone but you can also do it by uploading a small .html file provided by Google - best to avoid adding the verification code to your store skin as it can get overwritten Ian
  15. The All in One Module was originally written by a third party but is now (and has been for quite a few years) a CubeCart maintained and developed plugin. The AIO shipping can pretty much do whatever type of shipping setup you can imagine and can cover the requirements for 85% or more of CubeCart customers. You are also judging the plugin based on your very specific requirements - if CubeCart defined a set of countries by continents to suit you, there would immediately be people saying they wanted something different. It is extremely easy to define your shipping zones and these need to
  16. Enabling Google ReCaptcha would stop most of that but a firewall is the only reasonable way to stop visitors from specific countries from reaching your website and unless it is your own server, you wont have control over that. You could use an external web application firewall where you would have that option - we use Cloudflare with many of our clients with great success Ian
  17. Disabling it that way simply stops the errors it doesnt "fix" the problem which can only be done by the server administrator running the command that Keat gave earlier. We run this as part of our server build on every server we run
  18. It is always good to get the other issues sorted as you have done but those are highly unlikely to have been causing the problems with images not being displayed. If you go onto a product page with missing images and type CTRL and F5 keys together to force a refresh, do the images then show ?
  19. A neat and useful addition so thanks Al - would be great to have something similar for product options and also customer group prices as well
  20. Webp images are better quality and smaller than gif and so can help a page load faster but if you only have a few images per page and these are optimised already and then compressed (use a site like tinypng (for png and jpg formats) then the speed difference will be negligible. Obviously if you are uploading images that are many MB in size it will have a speed effect on first load. Browser caching will also help and using a service like Cloudflare (all sites on our fully-managed plans have this setup for them as part of the service !) which use CDN data centres around the world will have a m
  21. Have you recently upgraded ? Using url with the admin directory path no longer works. The best way is to use FTP or your hosting control panel to login into the root directory of your store and see what the admin.php file is now called - it could be something like admin_AbCdEf.php where the six characters will be a random set of letters and numbers
  22. There should be no issues using MySQL 5.7 but going back to use 5.5 is a massive backward step ! 5.6 is petty old by itself and is being replaced / removed from many hosting environments
  23. 1 and 1 rarely have databases on localhost and generally use separate / external database servers but Brian is correct that to get as far as you are indicates that you are connected - are you sure that the error you saw is happening now and isnt a old issue since solved ? If the database issue is now fixed then a deeper investigation would be required to see what is going on as it could be a number of things Ian
  24. Hi The problem with connecting to the database will be because one, two or all three of your database name, username and password are incorrectly entered in the global.inc.php There is no need to install V4 if you intend to upgrade straight to V6 but you do still need to sort out the database access. You also need to delete everything except the images directory and includes/global.inc.php - not the other way around Ian
  25. Yes you can - I have updated the class file with the correct code now (and checked your site worked !) so hopefully that will give us a clue as to what is going on
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